Daily Archives: August 25, 2009

The Building Channel

Posted by admin on August 25, 2009
Software, Tenant Services / Comments Off on The Building Channel


Recently, a building manager asked if the lobby’s existing closed circuit cameras could broadcast images through Shortpath. Yes, certain cameras equipped with the ability to broadcast to an IP address allow web-based viewing. In addition, typical IP-driven software with contemporary security features permit broadcasting of specific cameras to specific individuals. For example, a security guard might be able to see four cameras, a tenant one and a building manager twenty. Viewing lobby activity, watching building staff at work, making sure the front of a building has been cleared of snow or observing a loading dock, the applications are limitless. With the pervasive nature of the Internet, viewing, storing, and accessing data no matter where it resides is possible. So, the questions that come up should not be whether it can be done, but rather what will be achieved and to what effect will the installations have on building security.

New tenants mentioned the desire to see what was going on in the lobby. More specifically, they wanted to observe visitors and authorize their entry without having to come downstairs. Traveling to the lobby and vouching for unexpected visitors was disrupting meetings and was affecting productivity. Based upon what this tenant wanted, quality was not important and the picture could be delayed as much as five seconds. Achieving this solution, not just for this tenant, but also for the entire building would be simple. Once installed a building could turn the image broadcast on and off like a faucet. Tenants desiring the functionality would purchase the broadcast. ie. Property TV.

On the technological side, one of the relevant issues in IP broadcasting and security cameras is the delay. A security incident can take place in as little as two seconds. In fact, a person can commit a crime and run 30 yards in five seconds. So, IP cameras require significant bandwidth in order to broadcast quality digital images in real time and be effective in alerting security guards on premise of suspicious activity. Many buildings already have this bandwidth and have either applied it or could apply it to digital broadcasting. Some of the great reasons to go with digital feeds include price and ease of storage, transfer and search.

Eventually, tenants are going to want access to lobby cameras and other views of the building in order to manage their own security. The nanny cam was merely the beginning, and an accessory that could be included for individuals at work as well. With all the installations of cameras by the Department of Transportation to enforce traffic laws, people’s expectation of privacy is quickly eroding. Larger tenants are looking at new and different ways to control their own security. Increasing the number of background checks, scrutinizing people’s lives, now owners and officers are going to find themselves liable for the safety of their employees and businesses are going to look to their landlords for help. One way to economically deliver this kind of help is through the Internet.

Building on IP technology allows owners to integrate existing systems and augment security as necessary with new technologies as they become more affordable. For residential, tenants can see if the laundry room is busy or whether the freight elevator is in use. For commercial, confirmation of identity or even a look outside at the weather might be of interest. Whatever the application, secure and economical, through cables or wireless, the Internet provides a great delivery system for broadcasting images throughout a building community.

Tags: , ,

Convergence and Opportunity

Posted by admin on August 25, 2009
Uncategorized / Comments Off on Convergence and Opportunity

As the word “convergence” slips into our everyday vocabulary, we tend to focus on the “technologies” that maintain and distribute voice and data on a unified network. One of the great by-products of a unified network is the availability of real-time videoconferencing. With the right equipment, businesses are able to converse with and see anyone anywhere. While we are working more and more out of our cars and at home, videoconferencing, if positioned properly, will drive more businesses and people to commercial buildings than ever before. For the commercial real estate industry, a tremendous opportunity is unfolding.

Establishing videoconference centers improves tenant retention, provides an attractive amenity to potential tenants and creates additional revenue. With the price of quality video equipment and installation at an all time low setting up such a center is relatively inexpensive. Based on standard pricing a center usually pays for itself with approximately five (5) hourly rentals a month.

Having compatible videoconferencing centers in several cities would service multi-office clients and their customers. Even if a tenant never uses the building’s videoconferencing capabilities, there is a perceived value in its presence. Similar to the addition of gyms and spas to the newest residential buildings, commercial buildings have begun adding videoconference centers and other technological amenities to differentiate themselves and justify higher rents.

Videoconferencing has been found to be most valuable in bringing two or three groups of people together who are in different cities, typically over 500 miles apart from each other. Over these distances, the savings through videoconferencing becomes readily apparent – travel expenses and time.

The installation and maintenance of phone systems, reliable networks, streaming media and video equipment remains cost prohibitive for the home or for small to medium companies. Bringing together the facets of video, computer data and telecom in real-time requires expert resources and money. Additionally, one needs the critical “know-how” to bring all the necessary pieces together. Typically, tenants or individuals without the resources for implementation rent videoconferencing time at a local studio, multi-purpose facility or even a fellow tenants facility.

For businesses with plenty of resources, videoconferencing has become part of their daily routine. Yet, for the most part, these videoconferencing systems are customized for the specific company’s individual use and remain incompatible with other videoconferencing systems. In some instances the videoconferencing equipment sits idle. An alternative to establishing a videoconference center from scratch is for a landlord to partner with one of the larger tenants, giving them the opportunity to make little used videoconferencing equipment available to their fellow tenants.

New tenants, and small to medium size tenants needing technology solutions will typically rely on these centers as a general technology source. Serving both tenants and building owners, videoconference centers make use of vacant space, create a valuable offering for tenants, and centralize the demand for technology.